Where are you losing customers?
Enter how many reached each stage last month and we tell you where you are losing the most, with what to do this week.
Get your funnel on WhatsApp
We send it with the plan for the stage where you lose the most. The result above is already yours, this is optional.
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Write on WhatsAppWhere customers are lost and why it is worth knowing
A sales funnel is six stages: how many people you reach, how many write to you, how many you actually talk with, how many you quote, how many buy and how many come back or refer you. Each stage is smaller than the one above, and that is normal.
What is not normal is losing a lot between two consecutive stages. If sixty people write to you and you only talk with thirty, the problem is not your advertising or your price: it is how you reply. Spending more on ads when the leak is further down is paying to fill a leaking bucket.
This tool divides each stage by the previous one and tells you which step is weakest. It leaves the Reach to Contact step out of that comparison, because the reach of a post is always far larger than the number of people who write, and if it were not excluded it would always be picked.
You can start with the example loaded to understand how to read it and then enter your real figures from last month. The calculation happens in your browser and nothing you type is sent anywhere.